Frequently Asked Questions

Which Trayvax Wallet is the Best?
Five years ago we launched with a single product, the Trayvax Original. Fast-forward to present day and we now offer nine different wallets with nearly 50 v...
Wed, 1 Aug, 2018 at 1:15 PM
Are Trayvax Wallets RFID- Resistant?
Yes, each of our wallets is built to be RFID-resistant! The metal plates help disperse radio waves, making RFID-scanning devices less effective. To find out...
Sat, 22 Sep, 2018 at 3:59 PM
Can I Engrave My Trayvax Wallet?
Yes, you can!! We currently offer custom engraving on the Element, Ascent, Contour, Summit Notebook, Explorer Passport, and the Original 2.0.  Please be awa...
Tue, 3 Sep, 2019 at 1:17 PM
Are Trayvax Wallets TSA-Approved?
All of our wallets abide by all TSA rules and regulations. Some TSA agents may want to take a closer look, but our wallets are ultimately travel-friendly an...
Tue, 13 Aug, 2019 at 2:20 PM
Are Trayvax Wallets Intended for Front or Back Pocket Carry?
With their slim build, our wallets can usually fit in your front or back pocket, but we strongly recommend using Trayvax as a front pocket wallet. Research ...
Wed, 3 Oct, 2018 at 12:32 PM
Can I Visit Your Facility and Purchase a Wallet?
While we are primarily a production facility, local customers are encouraged to stop by and check out our gear during our office hours. Monday: 10:00am - 4...
Fri, 20 Sep, 2019 at 11:37 AM
What is the Best Way to Contact a Customer Service Agent?
We're happy to answer any other questions you might have for us! Our team is small but dedicated, so we apologize in advance for any delay. You can cal...
Sat, 22 Sep, 2018 at 5:15 PM
Do you offer any discounts?
Trayvax is partnering with ID.me to offer 10% off full priced purchases for Military (including Active Duty, Retirees, Veterans) and First Responders (inclu...
Tue, 8 Oct, 2019 at 11:18 AM
Are there any promotions right now?
You can check out any current promotions we may be running here: https://www.trayvax.com/pages/promos  You can also find out about future promotions by ...
Wed, 21 Aug, 2019 at 12:04 PM
How do I order an extended strap for my Contour?
If you have checked out Contour reviews, you may have heard about the "extended" strap. We used to make the Contour with a smaller sized strap and...
Thu, 19 Sep, 2019 at 12:37 PM