If you have any warranty questions or need to file a warranty claim, it is best to reach out by email with a photo. A photo allows us to take a better look at the wallet and the issue you are describing.


Follow the steps below to file a warranty claim:


- Take a photo of your wallet.

- Send an email to support@trayvax.com with the following info:

    - Photo of the issue

    - Description of what happened

    - Original order information

    - Your name and contact information