Some customers found that the older version of the Element caused damage to their chip cards over time due to the pressure placed on the micro-chips by the rivet. To fix this issue, we moved the rivet by a couple centimeters in the most recent version of our Element. If you purchased an older version of the Element and it's damaging your cards, please reach out to us at firstname.lastname@example.org to take advantage of this fix.
Created by: support
Modified on: Sat, 22 Sep, 2018 at 4:39 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.